Privacy Policy | Pinpoint Gilroy Concrete Masters

Your Privacy Matters

At Pinpoint Gilroy Concrete Masters, we respect your privacy. This policy explains what information we collect from you, how we use it, and how we protect it. We will never sell your personal information to anyone.

Information We Collect

When you contact us for a quote or hire us for a project, we collect information that helps us serve you better. This typically includes:

Your name, phone number, and email address
Your property address where the work will be done
Project details and preferences you share with us
Photos of your property that you provide or that we take during estimates

We may also collect information automatically when you visit our website, such as your IP address, browser type, and which pages you view. This helps us understand how people use our site and how we can improve it.

How We Use Your Information

We use the information you provide to give you the best possible service. Here is how we use it:

To provide estimates and quotes for your concrete project
To schedule and complete your project
To communicate with you about your project status
To send invoices and process payments
To follow up on completed projects and ensure your satisfaction
To send occasional updates about our services (you can opt out anytime)

How We Share Your Information

We do not sell or rent your personal information to anyone. We may share your information only in these limited circumstances:

With service providers who help us run our business, such as scheduling software or payment processors (they can only use your information to provide these services)
If required by law or to respond to legal processes
To protect the rights, property, or safety of our business, customers, or others

Protecting Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure methods for storing customer information and limiting who on our team can access your personal details.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Photos and Property

We may take photos of your property before, during, and after your project. We use these photos for project documentation and quality control. With your permission, we may also use before and after photos on our website or marketing materials to show examples of our work. If you prefer that we do not use photos of your property for marketing purposes, just let us know.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can set your browser to refuse cookies, but this may limit some features of our website.

Email Communications

If you provide your email address, we may send you project updates, appointment reminders, or occasional information about our services. Every email we send includes an option to unsubscribe. You can also contact us directly at any time to opt out of marketing emails.

Your Rights

You have the right to:

Request a copy of the personal information we have about you
Ask us to correct or update your information
Request that we delete your information (subject to legal record keeping requirements)
Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Pinpoint Gilroy Concrete Masters

320 Kishimura Dr #6, Gilroy, CA 95020

Phone: (669) 239-7093

Email: contact@gilroyconcrete.com